Crowne Plaza Indianapolis Downtown Union Station

Grand Hall Union Station Guest Information

Deposits

A deposit equal to the amount of room rental fee is due at the time of booking. No event is considered definite until a deposit and signed contract are received. All deposits are non-refundable. Additionally, cancellation charges apply to all cancelled bookings. Your contract will indicate a payment and cancellation schedule.

Guarantees

Please notify your sales manager within three (3) business days (72 hours) prior to your event by 12:00 p.m. with the exact number of guests attending your event. We will consider this number to be the final guarantee for which you will be charged even if fewer guests actually attend the event. If your final guarantee is not received 72 hours in advance of your event, not to include holidays or weekends, we will consider your contracted attendance figure as your guarantee.

Food and Beverage

It is the policy of the Crowne Plaza at Historic Union Station that all food and beverage must be purchased from our facility in compliance with the State of Indiana Liquor laws and the Indiana Board of Health requirements. We are unable to allow groups or individuals to bring food and beverage into any public space. Additionally, we are unable to allow any non-consumed food and beverage item(s) to be taken from the facility.

Banquet Bars

A $50 bar set-up fee is charged when revenue is less than $350. A $75 bartender fee per bartender will also be charged to your bill. The hotel recommends one bartender per 75 guests.

Decorations

The Crowne Plaza Indianapolis Downtown Union Station requests that nothing be posted, nailed, pinned, taped or otherwise attached to the walls, floors, furniture or other parts of the building (this applies to the hotel and conference center). Please note that attaching items without proper authorization may result in damage charges. Please ask for assistance if you need items affixed, so that no damage to the building occurs. No confetti of any kind is permitted. If used, a

Audio Visual

Markey’s Audio Visual provides all in-house A/V needs, including the use of the hotel public address system. Markey’s will coordinate all of your A/V needs. Please inform your sales manager of any requests. Appropriate charges will be added to your bill for items ordered.

Parking

The closest available parking for overnight guests is the Pan Am Plaza Garage located across Louisiana Street directly in front of the hotel. If you wish to pay for your guests’ parking, arrangements can be made to bill your account. Valet parking arrangements can also be made. Valet parking is available - $28 for event parking / $38 for overnight parking

All valet pricing is subject to change at any time, without notice.

Overnight Accommodations

Luxurious accommodations are available for your out of town guests at the Crowne Plaza Indianapolis Downtown. We are happy to provide discounted pricing for your guests if requested.